FAQ

How long does shipping take?

Most orders are processed within 1–2 business days and arrive in 7–12 business days. You'll receive a tracking link by email as soon as your order ships.

Do you ship internationally?

Yes! We ship to the US, UK, Europe, Australia and many more countries. Shipping is calculated at checkout.

What if my item arrives damaged or wrong?

We've got you. Email us within 14 days with a photo and we'll send a replacement or a full refund — no hassle.

What is your return policy?

If you're not happy, you have 30 days to return unused items for a refund. See our Refund Policy for full details.

Are your products safe for my pet?

Always. We choose pet-safe, non-toxic materials, and our products are selected with your pet's wellbeing as the top priority.

How can I reach you?

Anytime through our Contact page — we usually reply within 24 hours.